{"id":1503,"date":"2024-09-12T10:41:13","date_gmt":"2024-09-12T10:41:13","guid":{"rendered":"https:\/\/hidalopez.com\/?page_id=1503"},"modified":"2024-09-12T10:56:27","modified_gmt":"2024-09-12T10:56:27","slug":"mision-vision-valores","status":"publish","type":"page","link":"https:\/\/hidalopez.com\/en\/mision-vision-valores\/","title":{"rendered":"Mission, Vision and Values"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1\u2033 fullwidth=\u00bbon\u00bb admin_label=\u00bbHEADER PAGES\u00bb _builder_version=\u00bb4.16\u2033 custom_padding=\u00bb0px|0px|0|0px|false|false\u00bb saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_fullwidth_header title=\u00bbMISSION, VISION AND HIDALOPEZ VALUES\u00bb header_scroll_down=\u00bbon\u00bb scroll_down_icon=\u00bb%%5%%\u00bb scroll_down_icon_color=\u00bb#ffffff\u00bb background_overlay_color=\u00bbrgba(117,0,0,0.83)\u00bb _builder_version=\u00bb4.16\u2033 title_font=\u00bbArmata||||||||\u00bb title_text_align=\u00bbleft\u00bb title_letter_spacing=\u00bb5px\u00bb subhead_font=\u00bbArmata||||||||\u00bb background_color=\u00bbrgba(2,2,216,0)\u00bb background_image=\u00bbhttps:\/\/hidalopez.com\/wp-content\/uploads\/2021\/03\/top-view-of-co-workers-planning-strategy-BN-scaled.jpg\u00bb min_height=\u00bb254px\u00bb custom_margin=\u00bb||\u00bb custom_padding=\u00bb152px||26px|||\u00bb title_text_shadow_style=\u00bbpreset1\u2033 subhead_text_shadow_style=\u00bbpreset1\u2033 global_colors_info=\u00bb{}\u00bb][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u00bb1\u2033 _builder_version=\u00bb4.16\u2033 custom_padding=\u00bb7px|0px|0|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16\u2033 custom_padding=\u00bb24px|0px|26px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4\u2033 _builder_version=\u00bb4.16\u2033 custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.27.0\u2033 text_font=\u00bbArmata|700||on|||||\u00bb text_text_color=\u00bb#750000\u2033 text_font_size=\u00bb17px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>MISSION<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16\u2033 global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4\u2033 _builder_version=\u00bb4.16\u2033 custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16\u2033 text_font=\u00bbArmata||||||||\u00bb text_line_height=\u00bb1.9em\u00bb text_orientation=\u00bbjustified\u00bb global_colors_info=\u00bb{}\u00bb custom_margin=\u00bb-30px|||||\u00bb]<\/p>\n<p>We are a property management team that strives to perform our work with the utmost transparency, quality, preparation, and honesty. Our services include the comprehensive management of the communities we manage. We are especially specialized in providing legal advice and defense to our clients.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.27.0\u2033 custom_padding=\u00bb2px|0px|26px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4\u2033 _builder_version=\u00bb4.16\u2033 custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.27.0\u2033 text_font=\u00bbArmata|700||on|||||\u00bb text_text_color=\u00bb#750000\u2033 text_font_size=\u00bb17px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>VISION<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.0\u2033 text_font=\u00bbArmata||||||||\u00bb text_line_height=\u00bb1.9em\u00bb text_orientation=\u00bbjustified\u00bb global_colors_info=\u00bb{}\u00bb custom_padding=\u00bb0px|||||\u00bb]<\/p>\n<p>To be a recognized and leading firm in our sector and geographic area, taking into account our clients, employees, suppliers, and collaborators, always maintaining the values that characterize us.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16\u2033 custom_padding=\u00bb13px|0px|26px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4\u2033 _builder_version=\u00bb4.16\u2033 custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.27.0\u2033 text_font=\u00bbArmata|700||on|||||\u00bb text_text_color=\u00bb#750000\u2033 text_font_size=\u00bb17px\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb custom_margin=\u00bb||21px|||\u00bb]<\/p>\n<p>VALUES<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.27.0\u2033 text_font=\u00bbArmata||||||||\u00bb text_line_height=\u00bb1.9em\u00bb text_orientation=\u00bbjustified\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<ul>\n<li>Complete transparency and honesty in the performance of our work, in order to maintain the trust that clients place in our office.<\/li>\n<li>Commitment to continuous improvement toward excellence as a way of working, through the updating and recycling of knowledge by all members of the firm.<\/li>\n<li>Efficiency and speed in managing the problems that clients present to us.<\/li>\n<li>Openness and the ability to listen to criticism of our work, accept it, and manage it so that it helps us improve.<\/li>\n<li>Maintaining a strong work ethic, integrity, and honesty, as well as compliance with current legislation.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1\u2033 _builder_version=\u00bb4.16\u2033 background_color=\u00bbrgba(147,147,147,0.09)\u00bb custom_padding=\u00bb0|0px|54px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16\u2033 global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4\u2033 _builder_version=\u00bb4.16\u2033 custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_accordion open_toggle_text_color=\u00bb#750000\u2033 _builder_version=\u00bb4.27.0\u2033 toggle_font=\u00bbArmata|700|||||||\u00bb body_font=\u00bbArmata||||||||\u00bb hover_enabled=\u00bb0\u2033 box_shadow_style=\u00bbpreset3\u2033 box_shadow_horizontal=\u00bb1px\u00bb box_shadow_vertical=\u00bb4px\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0\u2033][et_pb_accordion_item title=\u00bbTRANSPARENCY POLICY\u00bb open=\u00bboff\u00bb _builder_version=\u00bb4.27.0\u2033 hover_enabled=\u00bb0\u2033 global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0\u2033]<\/p>\n<p style=\"text-align: justify;\"><strong>For our office, \u201ctransparency\u201d:<\/strong> It is an essential component in the provision of our service to the Homeowners&#039; Associations we manage. Therefore, it is present in all of our property management activities. It is also a fundamental pillar of our business, and we aim for our clients to always perceive this as true.<\/p>\n<p style=\"text-align: justify;\">In this regard, we take a series of actions when providing the service that ensure transparency, and which are specified as follows:<br \/>\u2013 Formalization of a contract at the beginning of the provision of the service.<br \/>\u2013 Each Community holds its own current account, through which collections and payments are managed, with the President authorizing it.<br \/>\u2013 We guarantee that the accounting is updated monthly.<br \/>\u2013 Each year at the Ordinary Meeting, the financial statements, bank balance, debtors, etc. are presented in a comprehensive and detailed manner.<br \/>\u2013 At any time, a homeowner can request information about invoices, the financial situation of their community, or a copy of documentation.<br \/>\u2013 Regarding suppliers, we guarantee maximum speed and market-aligned prices, and for significant expenses, we request two quotes with cost comparisons.<\/p>\n<p style=\"text-align: justify;\">Finally, it should be noted that in the event of termination, and in line with the above, all Community documentation and its financial statements are submitted in a clear, specific, and timely manner.<\/p>\n<p style=\"text-align: justify;\"><em> Prepared in May 2016; updated in June 2017; April 2020; August 2021; February 2023<\/em><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bbQUALITY POLICY\u00bb _builder_version=\u00bb4.27.0\u2033 hover_enabled=\u00bb0\u2033 global_colors_info=\u00bb{}\u00bb open=\u00bbon\u00bb sticky_enabled=\u00bb0\u2033]<\/p>\n<p style=\"text-align: justify;\"><strong>For our office, quality:<\/strong> It is a basic principle in our customer service, and it is reflected in both our internal and external results. High-quality service guarantees customer satisfaction, a strong market position, and strong financial results for the company.<\/p>\n<p style=\"text-align: justify;\">The service provided ensures quality for the client, as they always have the firm&#039;s support at their disposal. A properly trained team, with continuous improvement in that training, results in a more efficient and professional service, which translates into a higher perception of service quality among the owners of the communities managed by Hidalopez, SL.<\/p>\n<p style=\"text-align: justify;\">Direct contact with owners, and especially with presidents, greatly helps maintain customer trust and improve their image of management.<\/p>\n<p style=\"text-align: justify;\"><em>Prepared in May 2016; updated in June 2017; April 2020; August 2021; February 2023<\/em><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>MISSION We are a property management team that strives to perform its work with the utmost transparency, quality, preparation, and honesty. Our services include the comprehensive management of the communities we manage, with a special focus on providing legal advice and defense to our clients. VISION To be a recognized and leading firm in our sector and field [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-1503","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hidalopez.com\/en\/wp-json\/wp\/v2\/pages\/1503"}],"collection":[{"href":"https:\/\/hidalopez.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hidalopez.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hidalopez.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hidalopez.com\/en\/wp-json\/wp\/v2\/comments?post=1503"}],"version-history":[{"count":4,"href":"https:\/\/hidalopez.com\/en\/wp-json\/wp\/v2\/pages\/1503\/revisions"}],"predecessor-version":[{"id":1509,"href":"https:\/\/hidalopez.com\/en\/wp-json\/wp\/v2\/pages\/1503\/revisions\/1509"}],"wp:attachment":[{"href":"https:\/\/hidalopez.com\/en\/wp-json\/wp\/v2\/media?parent=1503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}